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Program FAQ's
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Debit Card Customers
Curious why checking account funds are being “held” when you use your debit card at the gas pump? Learn the facts at The Federal Trade Commission and The Georgia Governor’s Office of Consumer Affairs.
Also, please read what the National Association of Convenience Stores (NACS) has to say on the subject. 

Credit Card Customers
www.FightSwipeFees.com
To date, well over 5million convenience store customers like you have signed petitions asking Congress to act on the unfair credit/debit card “swipe fees” that are hidden in every purchase you make. Thank you for your support!

Click Here to download a copy of the Petition Update

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What is Rewards in a Flash?
How can I signup?
When do I use my Rewards in a Flash card?
How do I know if I have received a reward or discount?
What is the difference between a discount and a reward?
Are Cigarettes and Tobacco product purchases eligible for points accrual?
What products are not eligible for points accrual?
What do I do if I forgot my card?
What do I do if I lose my Rewards card or it has been damaged?
How do I change or update my personal information - name or address?
Can I come inside to get my discount for gasoline that was paid for at the pump?
How can customers get more information on the Rewards in a Flash program?
Lost or Stolen "Rewards" in a Flash Loyalty/Pumpstart or Go Blue Payment Card?
 
   

What is Rewards in a Flash?

Rewards in a Flash is offered by Flash Foods as a "thank you" to our customers for fuel and merchandise purchases. Each time you use your Rewards in a Flash card you are eligible for numerous rewards and discounts. Everyday rewards include:
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How can I signup?
Our new paperless registration allows you to join our customer loyalty program without having to take the time to fill out a paper application, then wait for the application to be sent to our home office for processing. Now, with a simple scan of your license, you are an instant member.

Registration is fast, free and easy! Just visit any of our 180 locations in Georgia and North Florida to join. Your membership is activated immediately so that you can start taking advantage of everything your Rewards in a Flash Membership has to offer.
*Some locations do not offer paperless registration. Locations include stores with manual fuel pumps, Chevron and Shell branded locations.


When do I use my "Rewards in a Flash" card?
You should use your Rewards card with every purchase you make inside Flash Foods. Your card will be scanned by a store employee before you are given a "total due" amount. If you are eligible for a discount or reward at this time, it will automatically be applied to your total purchase price.

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How do I know if I received a Reward or Discount?
An audio file will play stating "It's a Reward in a Flash, Check your receipt." Your clerk should then print a receipt for your purchase. Your receipt will list your Reward or Discount on a separate line.

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What is the difference between a Discount and a Reward?
Discounts are applied at the time of purchase for fuel and monthly featured promotions. Rewards are applied to your purchase total once you have purchased enough to receive it. Example: Spent $50, received 50 cents off next purchase. Purchased 10 coffees and receive a FREE coffee.

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Are Cigarettes and Tobacco product purchases eligible for points accrual?
YES, these customers typically receive a .50 cent reward with every 2nd carton purchase.

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What products are Not Eligible for points accrual?
The only items that are not eligible at this time are Diesel, Kerosene, Money Orders, Gift Certificates and Lottery purchases.


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What do I do if I forgot my card?

Unfortunately, you must present your card at the time of purchase to receive discounts or to collect points for a future reward.

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What do I do if I lose my "Rewards" card or it has been damaged?
2 Options are available...
Option 1 - Visit any location to get a replacement card. Use our Paperless Registration to quickly get signed up. Call our 24 hour Helpdesk at 1-877-362-0959, Option 1, with your old card number and your new card number to transfer any points you have accrued.

Option 2 - Complete a new application at any Flash Foods location. Check the "Change of Status" box at the bottom of the application. A store employee must write your old card number on the new application and apply a decal stating your new card number. Once we receive your new card number at our Corporate office, all of your information will be transferred to your new card number. You will not lose any points that you have accrued. If you do not know your old card number, a name search will be done in efforts to transfer your personal information, transaction history and points/credits earned. You can also visit our website or call our 24 hour help desk at 1-877-362-0959, Option 1 to request a replacement card.

Please report a lost or stolen card immediately.  If your Rewards Card is an active PumpsStart Card or if your card is a GOBLUE Payment Card, please contact Flash Foods Corporate Office at the following number:
1-877-362-0959, Option 1

GOBLUE Payment Card customers can also contact National Payment Card directly at:
1-877-403-2222


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How do I change or update my personal information - name or address?
2 Options are available...
Option 1 - Visit any location with Paperless Registration. They will scan your loyalty card and license to update your name and/or address change. If your license is not updated, or you do not have a Flash Foods near you that offers Paperless Registration, see Option 2.

Option 2
- Complete a new application at any Flash Foods location. Check the "Change of Status" box at the bottom of the application. Make sure you write your 18 digit card number on the appplication. Example of 18 digit number: 501486800001234567.
 

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Can I come inside to get a discount for Fuel that was paid for at the pump?
Unfortunately, you cannot. The Rewards card can only be scanned through our registers and not at the pumps. You must pay inside to receive your discounts. For information on how to receive discounts on fuel,
click here. 

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How can customers get more information on the program?
Customers can visit our website at
www.flashfoods.com or call our 24 hour helpdesk at 1-877-362-0959, option 1. When visiting our website, customers can view their total lifetime savings, check to see when they received their last 1% Back Reward (.50 cent) or update their personal profile.
 



NEW GOBLUE Payment Card.
Take your Savings as a "Rewards" customer to a higher level.

Click here for more information...


 
 

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