|
Get the Details. Follow the links for New
GOBLUE and
Rewards Program FAQ's
:
Rewards vs. GoBlue Comparison ::
Rewards FAQ's ::
GOBLUE FAQ's :: Payment Card
FAQ's :
Q: What is Rewards in a Flash?
A: “Rewards in a Flash” is offered by Flash Foods as a "thank you" to our loyal customers. Each time you use your Rewards in a Flash card you are eligible for numerous rewards and discounts. Everyday rewards include:
• 2% Cash Back - Inside Purchases (Food & Merchandise Only)*
- FLASH CASH can be redeemed on any purchase.
• Coffee Club - Buy 10 Get 1 FREE (refills included)
• Fountain Club - Buy 10 Get 1 FREE (refills included)
• Frozen Club - Buy 10 Get 1 FREE (no refills)
• Special Discounts on Featured Promotions - Monthly
• Sweepstakes and Contests
• PumpStart
*2% Cash Back is not accrued on Fuel, Money Orders, Gift Certificates, Prepaid Phone Cards and Lottery
Back to the top
Q: How can I signup?
A: Our new paperless registration allows you to join our
customer loyalty program without having to take the time to fill out a paper
application and wait for the application to be sent to our home office for
processing. Now, with a simple scan of your license, you are an instant member.
Registration is fast, free and easy! Just visit any of our 175 locations in
Georgia and North Florida to join. Your membership is activated immediately so
that you can start taking advantage of everything your Rewards in a Flash
Membership has to offer.
Back to the top
Q: How much does a Rewards in a Flash card cost?
A: Nothing it’s absolutely FREE
Q: When do I use my Rewards in a Flash card?
A: You should use your Rewards in a Flash card with every purchase you
make inside Flash Foods. Your card will be scanned by a store employee before
you are given a "total due" amount. By scanning your Rewards in a Flash card,
you are receiving 2% Cash Back on your inside food and merchandise purchase. You
can redeem the FLASH CASH you have accrued with previous purchases or wait until
a future purchase.
Back to the top
Q: How do I know if I received a Reward?
A: An audio file will play stating "It's a Rewards in a Flash, check your
receipt." Your clerk should then print a receipt for your purchase. Your receipt
will list your reward showing your total discount on a separate line.
Back to the top
Q: What is the difference between a Reward and FLASH CASH?
A: A reward is given in the form of an instant discount at the time of purchase
for monthly featured promotions, including beverage clubs. Flash Cash is accrued
by receiving 2% CASH BACK when purchasing inside merchandise. Customer must
request redemption of FLASH CASH inside a Flash Foods store.
Back to the top
Q: What is FLASH CASH and how do I earn it?
A: FLASH CASH is an accrual of the 2% CASH BACK you receive when you purchase
food and merchandise inside Flash Foods. Your Rewards in a Flash card will store the
2% CASH BACK accrued until you decide you want to spend the savings and on any item you choose.
FLASH CASH accrued in one purchase cannot be redeemed until your next purchase.
Back to the top
Q: How will I know how much FLASH CASH I have accrued to spend?
A: Your Flash Foods receipt will list your FLASH CASH account balance after each purchase.
You can also visit www.flashfoods.com. and create an account (or register your card) to view your accrued
FLASH CASH.
Back to the top
Q: How do I redeem my FLASH CASH?
A: At the point of purchase the store employee will ask you,
“If you would like to Redeem your FLASH CASH.” Once they scan your
loyalty card for the FLASH CASH redemption the total amount in your
FLASH CASH account will be deducted from your total transaction.
Back to the top
Q: What if my transaction total is less than my FLASH CASH account balance?
A: If your transaction total is less than your FLASH CASH account balance,
the account balance will remain in your Rewards Account until you would like to use it.
Back to the top
Q: Can I use my key tag to redeem my FLASH CASH?
A: NO. Your Rewards in a Flash card must be swiped for FLASH CASH redemption.
Our Rewards key tags do not have the magnetic strip needed for this process.
Back to the top
Q: Can I redeem my FLASH CASH at the pump for a fuel purchase?
A: No. But you can use your Rewards in a Flash card inside and redeem your FLASH CASH toward a fuel purchase.
Back to the top
Q: Does the FLASH CASH I accrue expire?
A: YES. Only after an account has been inactive for 6 months.
Back to the top
Q: Are Tobacco and Alcohol purchases eligible for the 2% CASH BACK accrual?
A: YES, you will receive 2% CASH BACK each time you purchase a tobacco or alcohol product.
Back to the top
Q: What products are
Not Eligible for 2% CASH BACK
accrual?
A: The only items that are not eligible at this time are Fuel, Money Orders, Gift Certificates, Prepaid Phone Cards and Lottery purchases.
Back to the top
Q: What items are not eligible for
FLASH CASH redemption?
A: Alcoholic Beverages are not eligible.
Back to the top
Q: How do the Beverage Clubs work?
A: You will receive a discount for your FREE drink after you purchase 10 of any like beverage items.
Refills are included on coffee and fountain products only.
Back to the top
Q: Do my Beverage Club purchases expire?
A: YES. Only after an account has been inactive for 6 months.
Back to the top
Q: What can I do if I forgot my card?
A: Unfortunately, you must present your personal Rewards In A Flash card at the time
of purchase to receive discounts or to accrue the 2% CASH BACK.
Back to the top
Q: Can two different Rewards in a Flash cards be used in one transaction?
A: No. Rewards are accrued on an individual member basis. Each person must use
their own Rewards in a Flash card to receive program benefits.
Back to the top
Q: What do I do if I lose my Rewards in a Flash card or it has been damaged?
A: 2 Options are available:
Option 1 - Visit any location to get a replacement card.
Use our Paperless Registration to quickly get signed up. Call our 24 hour Helpdesk at 1-877-362-0959,
Option 1, with your old card number and your new card number to transfer all of your account information.
Option 2 - Complete a new application at any Flash Foods location. Check the "Change of Status" box at the
bottom of the application. A store employee must write your old card number on the new application and
apply the card number decal located on the back of your new card to the application. Once we receive your
new card number at our Corporate office, all current account information will be transferred to your new card number.
If you do not know your old card number, a name search will be done in efforts to transfer your account information.
You can also visit our website www.flashfoods.com. or call our 24 hour Help Desk at 1-877-362-0959, Option 1 to request a replacement card.
Please report a lost or stolen card immediately.
Rewards In A Flash card contact Flash Foods Corporate Office at the following number:
1-877-362-0959, Option 1
Back to the top
Q: How do I change or update my Rewards In A Flash account information including name and address?
A: 3 Options are available:
Option 1 - Visit any location with Paperless Registration. They will scan your loyalty card and license to update your name and/or address
change. If your license is not updated, or you do not have a Flash Foods near you that offers Paperless Registration, see Option 2.
Option 2 - Complete a new application at any Flash Foods location. Check the "Change of Status" box at the bottom of the application.
Make sure you write your 18 digit card number on the application. Example of 18 digit number: 501486800001234567.
 
Option 3 – Visit our website at www.flashfoods.com.
Back to the top
Q: Is the information I give you safe?
A: Yes, all Rewards in a Flash Account Information is securely stored at our corporate office.
No personal account information is ever shared. Your personal information is required to link your card to your
Rewards in A Flash card.
Back to the top
Get the Details. Follow the links for New
GOBLUE and
Rewards Program FAQ's
:
Rewards vs. GoBlue Comparison ::
Rewards FAQ's ::
GOBLUE FAQ's
::
Payment Card
FAQ's
:
|